FAQ

What sizes are available for the CustomCozy Rug?
We offer sizes ranging from 60 cm to 150 cm, with custom sizes available upon request.

Is the rug safe for kids and pets?
Yes! The non-slip backing and soft material make it safe and comfortable for all.

How do I clean the rug?
Our rugs are machine washable and hand washable. They dry quickly without losing their vibrant colors.

Can I customize the size or design of the rug?
Absolutely! Contact us with your preferred dimensions or design requirements, and we’ll make it happen.

How long does shipping take?
Orders are processed within 3-5 days, and delivery takes 10-15 days depending on your region.

What should I do if my rug arrives with wrinkles?
Lay it flat with some weight or gently iron it. The wrinkles will naturally disappear within 2-3 days.